Information for New Residents

NOTE: Please add all Housing Office emails from the Contact Page to your email safe list. This will prevent important emails from ending up in your Junk Mail folder.

Moving into residence

Dates and Times. The move-in dates and times for Fall 2012 are TBD. Please like our Facebook page to receive updates about move-in dates and times. You will also be informed of the move in details in the placement emails that will start going out at the end of June.

What to do when you arrive. If arriving within the designated move in times, new residents should go directly to their residence building. There a Resident Assistant (RA) will check you in and give you any keys/cards/fobs that you need to access your room.

If arriving outside of the designated times, an RA may not available to move you in, so it is best to contact the housing office before your arrival. Check-ins may not be permitted after 8:00pm on the move-in day, and 10:00pm after move-in day; those arriving after hours will need to make alternate arrangements at a hotel or hostel for that night.

For residence updates you can do the following:

Read Important Dates Page »

Like our Facebook Page

Securing your place in residence

Security/damage deposits. The security deposit for your room must be paid within 5 business days of the placement offer email. Make sure you check your email regularly and add all Housing Office email addresses from to your safe list: if you don’t pay the deposit by the deadline (for whatever reason) your room be offered to another applicant.

NOTE: Paying the security deposit commits you to the Residence Contract and the rules in the Residence Handbook, and is only refundable once you have completed the terms of the contract.

The security deposit is paid on the StarRez Portal. See the Portal section below for more information.

Learn more about security & damage deposits »

Download Resident Contract

Read the Residence Handbook »

Learn why you need tenant insurance »

StarRez Housing Portal

How to use the Portal. To make residence payments, update your contact information, and apply for upcoming residence terms, you must log in to the StarRez portal :

New Applicants. If you have NEVER applied to live in UWinnipeg residence before, you must first Register on the StarRez Portal. Open the Portal by clicking on the link below, and click on “Register”. Once the register page is open, enter your preferred email address as Login ID and create a Password of your choice. If you have ever applied in the past, please do NOT Register. Instead, follow the steps below.

Previous Applicants. If you have EVER applied to live in UWinnipeg Residence, then you already have a Login ID and Password. If you know them, use them to login to the StarRez Housing Portal (link below). If you have lost or forgotten your password, follow the instructions on the Portal welcome page. If you do not know either your Login ID or Password, or are having other troubles logging in, do NOT register again – Instead, please contact the Housing Office for assistance.

Access the Portal via “Apply” Page

Paying Residence Fees

To learn about room costs and how to make payments, please read the following pages:

Payment Dates and Policies »

Residence Pricing Rates »

Everything Else …

MANDATORY First-Year Resident Orientation. Each Fall the Housing Office holds a mandatory information session for first-year residents, followed by a scavenger hunt and BBQ lunch. All new residents must attend this session to learn information essential to live in residence. New residents who do not attend will have to pay a fine of $25, so you will not want to miss it!

Residence orientation sessions are held only once a year in September.

Other information that could be useful to new residents:

What to bring and not to bring to residence »

Learn why you need tenant insurance »